Printers are extremely useful for documentation purposes in the office, at home, or in school. They come in different sizes, types, designs, brands, and models. Printers have evolved over the years, making the printing process quicker, easier, and more convenient.
One of the useful features of today’s printers is the option to print directly from the browser. You don’t need to save the webpage and then print it using the printer dialog. Just right-click on the page, then click on Print to send the webpage directly to the printer. Some browsers also show a dialog box on top of the webpage, where you’ll see the option to print or save the webpage.
However, Windows 10 users have been experiencing printer issues recently, particularly Microsoft Edge users. Whenever users try to print a webpage directly from Microsoft Edge, the error 0X8007007e printer problem appears.
This printer problem also happens when users try to print PDF files. Other documents can be printed without a hitch, though. Printing directly from other browsers such as Opera, Chrome, and Firefox works fine as well.
Whenever a printer encounters the configuration error 0X8007007e, the printing process fails and the web document is not printed out. This can be annoying if you want to print out articles or documents from the web.
The error 0X8007007e printer problem is usually accompanied by any of the following messages:
Your printer has experienced an unexpected configuration problem.
Something went wrong
You can contact Microsoft support for help with this error. Here is the error code 0X8007007e.
- The specified module could not be found.
What Causes Error 0X8007007e on Windows 10?
There are many factors to be considered whenever the error 0X8007007e printer problem occurs. One of the main causes of this printer issue is an outdated printer device driver. If you’ve recently updated your Windows 10, then it is possible that some incompatibility issue is preventing your printer from functioning properly. The same thing could happen if your printer driver is updated while your Windows operating system is not.
The error 0X8007007e can also happen when the computer is connecting to a remote printer. When your server-client environment uses a 32-bit universal driver while your computer runs a 64-bit environment, there will be a mismatch in the DLL versions, resulting in the error 0X8007007e.
Other factors that might cause the error 0X8007007e include:
- Deleted or corrupted system files associated with the printer
- Viruses or other malicious software
- A missing or misplaced PrintConfig.dll file
You need to consider all these factors when troubleshooting this error to increase the chances of successfully resolving this printer problem.
How to Fix Printer Configuration Error 0X8007007e
Troubleshooting the error 0X8007007e on Windows 10 is not rocket science. As long as you follow our guide below, you’ll be able to resolve this printer problem easily and quickly.
Fix #1: Use a Different Browser.
The first solution to this problem is to use a different browser to print the webpage or online document. Download Google Chrome, Mozilla Firefox, Opera, or another browser that you prefer to use as an alternative to Microsoft Edge. Open the link using a different browser and print from there.
Take note that this is only a band-aid solution and this does not actually resolve your printer problem. Using another browser is simply a workaround if you need to have the document or webpage printed as soon as possible.
If you want to really get rid of this printer issue, you can proceed to the other fixes below.
Fix #2: Update Windows 10.
To ensure the smooth operation of all components of the Windows operating system, you need to install all available updates via Windows Update. All system, security, and app updates are released via Windows Update, so you need to check it from time to time, especially if you didn’t set your updates to be automatically installed in the background.
To check if you have pending updates waiting to be installed:
- Click on the search bar located in the Taskbar, then type in Windows Update.
- Hit Enter to search.
- Choose Check for Updates from the list of search results.
- The Windows Update window will appear.
If your Windows system is updated, you’ll see the You’re up to date notification, including the date and time when the system was last checked. Otherwise, you’ll see a list of pending updates that need to be installed, in which case you need to click the Install Now button to start the update process.
Reboot your computer after the installation to complete the update process. After your system has been updated, test-print a webpage from Microsoft Edge to see if the error has been resolved.
Fix #3: Update Your Printer Device Driver.
The error 0X8007007e printer problem can also occur when your printer driver is outdated. Take note that Windows 10 no longer supports 32-bit programs, so you have to make sure that you installed the 64-bit version of the printer driver.
To update your printer software, follow these steps:
- Type in device manager in the Start search box, then hit Enter.
- Click the top result to open Device Manager.
- Look for your printer device and right-click on it.
- Choose Update Driver Software.
- Click on Search automatically for updated driver software and wait for the process to be completed.
If your computer failed to find the latest updates, you can check the manufacturer’s website of your printer to install the updates manually. Just make sure you have the exact model to be able to download the correct software updates.
Fix #4: Get Rid of Computer Junk.
Junk files can sometimes corrupt your system files or interfere with computer processes, leading to various errors such as 0X8007007e. To clean up your system, uninstall the apps you no longer need and delete unnecessary files using Outbyte PC Repair.
If any of the system files got corrupted, you can use the System File Checker (SFC) tool to replace the damaged files with good, working copies.
Fix #5: Edit Registry Entry of Your Remote Printer.
If you are using a remote printer, it is possible that the server you are using is still running a 32-bit driver, which is no longer supported by Windows 10. The 32-bit universal driver creates a registry entry on your computer, which causes the error.
To resolve this error, you need to delete the registry key located at HKLM\SYSTEM\CurrentControlSet\Control\Print\Printers\<printer name>\CopyFiles\BIDI. Your computer will then generate a new 64-bit registry entry the next time you connect to your remote printer.
Fix #6: Copy the PrintConfig.dll File to the Correct Folder.
For some reason, the PrintConfig.dll goes missing or gets misplaced, leading to the error 0X8007007e printer problem. To fix this error, follow the instructions below:
- Open the Run dialog by pressing Windows + R.
- Type in spool, then hit Enter.
- Open the Drivers folder, then look for the x64old older.
- Open the x64old folder and search for the dll file. In some computers, the file is located in the 3 folder within x64old. If you can’t find it, type printconfig in the search box above to locate the file.
- Right-click on printconfig.dll, then select Copy.
- Go back to the Drivers folder and look for the x64 folder this time.
- Paste the printconfig.dll to the same location as in the x64old folder.
- Restart your computer and see if the printer problem has been resolved.
The error 0X8007007e printer problem may seem like a complicated issue, but it’s not. Although the error can be caused by various factors, you’ll definitely find a fix that works for you as long as you follow the steps listed above.