How to Fix Error -119930868

Mac External Drive

If you’re unable to mount your Mac’s hard drive, it may prevent your computer from turning on. Some users who have upgraded to macOS Big Sur have reported experiencing the error -119930868 when attempting to mount their drives, rendering them inaccessible. While this isn’t a new error, it’s connected to the recent macOS Big Sur upgrade. Keep reading to find out what causes this error and how to fix it.

What is Error -119930868?

Typically, when an external hard drive is connected to a Mac, it appears on the Desktop, in Finder, and in Disk Utility. However, there may be times when the external drive doesn’t appear in any of these locations, causing the data within the unmounted external hard drive to become inaccessible. When users encounter this issue, the easiest way to resolve this is by mounting the drive manually. Unfortunately, several users have reported getting the error -119930868 whenever they try to mount the external drive using Disk Utility or the Terminal.

In some cases, the drive is already mounted but not visible. In other instances, the disk error appears no matter what action the user is trying to perform on the drive — whether it’s formatting, mounting, or erasing.

The complete error message reads:

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Could not mount “disk name”.
( error -119930868)

What Causes Error -119930868?

If you can’t mount your hard drive and the error -119930868 appears, it could be due to any of the following reasons:

  • File system damage. The file system, which organizes and stores data on a drive, could be damaged. If the file system of the Macintosh HD is corrupted, the master file table will be impacted in a direct manner so the Mac won’t mount the drive.
  • Virus attacks. Perhaps, your Mac system or the Macintosh HD is attacked by virus or malware, resulting in data corruption. Then your Mac won’t mount the Macintosh HD, either.
  • Catalog file corruption. Catalog files contain the record files of partitioned volumes. So if any catalog file becomes corrupt, the Mac won’t be able to get volume size location, description of volume content and other volume information, let alone mount the drive.
  • Disk Utility failures The Macintosh HD not mounted issue may be caused by Disk Utility faults, too.
  • System malfunctions. These could include hardware malfunctions or operating system errors. If the Mac operating system crashes, it cannot mount any drive.

Steps to Resolve the Error -119930868

Before you proceed with fixing this error, here is a checklist you need to consider when connecting your hard drive:

  • Reconnect the USB connector or adapter to fit the hard drive snugly.
  • Connect the hard drive to a different USB port or a different Mac.
  • Replace the USB cable or adapter in case you suspect it to be damaged.
  • Connect to an external power source if the hard drive requires one.
  • Check the LED light to ensure the storage device is powered on and working.
  • Swap the hard drive with a different case if you presume it to be faulty.

It’s also recommended to run a security scan on your computer using a reliable antivirus program to ensure that the error is not due to a malware infection.

Once you’ve gone through the checklist and the error still appears, then proceed with the steps below.

Fix #1: Change macOS Settings.

Ensure Finder’s preference to show external disks on Desktop or Finder is enabled. To do this:

  1. Open Finder from Dock. From the top Menu Bar, go to Finder > Preferences.
  2. On the Finder Preferences window, click the General tab.
  3. Under the Show these items on the Desktop section, select the External disks checkbox. Your Desktop will now show the external hard drive icon.
  4. Click the Sidebar tab. Under the Locations section, select the External disks checkbox. Your Finder sidebar will now show the external hard drive.

You also need to ensure Disk Utility’s View menu has the “Show All Devices” option selected.

  1. Press Command + Space Bar keys to open Spotlight.
  2. Type disk utility and hit Return to open Disk Utility.
  3. Click the View menu located at the top left corner of Disk Utility and select Show All Devices. Your Disk Utility’s sidebar should now show the external hard drive.

Fix #2: Reset Mac Firmware Settings.

To reset NVRAM (Non-volatile RAM) & PRAM (Parameter RAM):

  1. Restart Mac then immediately press and hold Option + Command + P + R keys until you hear a second chime.
  2. Reset SMC (System Management Controller) on your Mac by using the instructions below:
    • For iMac, Mac Pro/mini, or laptop with a removable battery—detach the power cable or take out the battery then press and hold the Power button for 5 seconds.
    • For MacBook Air, MacBook Pro, or MacBook with non-removable battery—press and hold Shift + Control + Option + Power Button for 10 seconds.

Fix #3: Repair Disk with Disk Utility.

If your Mac computer won’t boot, you can boot your Mac into macOS Recovery mode and then repair unmounted Macintosh HD (disk0s2).

Follow these steps to repair unmounted Macintosh with Disk Utility:

  1. Turn on your Mac by pressing the Power button.
  2. Press and hold down Command+R keys immediately upon hearing the startup chime. Hold down the keys until you see the Apple logo, a spinning globe or other startup screen. Startup is complete when you see the macOS Utilities window.
  3. Select Disk Utility and click Continue.
  4. Select the unmounted Macintosh HD (disk0s2) from the left sidebar of Disk Utility window.
  5. Click First Aid in the toolbar of the Disk Utility window.
  6. Click Run to check and repair file system errors.
  7. Wait until the procedure is completed. If you get a message saying success, restart your Mac and see if your Mac can be booted.

If a message says that the disk utility cannot repair the disk, go to the next solution.

Fix #4: Fix Macintosh HD via Terminal.

If Disk Utility stopped repairing Macintosh HD in macOS, you can then try to fix it with Terminal.

  1. Boot your Mac into Recovery Mode.
  2. Click Utilities from the menu bar and select Terminal from the drop-down list.
  3. Enter diskutil list. This will list out the available volumes.
  4. Check the volume identifier from the table that appears. (For example disk 2s1)
  5. Enter diskutil repairVolume/disk 2s1. (Replace disk 2s1 with the volume identifier of your Macintosh HD)

Fix #5: Restore from a Time Machine Backup.

If you have a Time Machine backup, you can restore the backup and fix unmounted Macintosh HD (disk0s2).

  1. Boot your Mac into macOS Recovery mode.
  2. Select Disk Utility and click Continue.
  3. Select Macintosh HD (disk0s2) and click Erase.
  4. Before erasing, make sure you don’t lose any data.
  5. Return to macOS Utilities window.
  6. Select Restore from Time Machine Backup and click Continue.
  7. Select your Time Machine backup disk as the restore source and then click Continue.
  8. Select a backup and then click Continue.
  9. Select the hard disk as the restore destination and then click Restore to continue.
  10. Restart your Mac computer when the restore is done.

If all else fails, erase the drive and reinstall macOS.

If there is no important data or you have recovered lost data successfully, you can erase the drive and reinstall macOS instead using Recovery mode. Choose Disk Utility, select your drive and erase it. Go back to the main window and click Reinstall macOS. Keep in mind that this should be your last option. Hopefully this should resolve the error -119930868 and fix your disk problem.

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3 years ago


for Fix #4, this command works for me (MacOS Big Sur 11.2.3):

diskutil repairVolume disk2s2

– Michael

2 years ago

After trying Fix#4, I got the following error.

Started file system repair on disk2s2
Repairing file system
Volume is already unmounted
Performing fsck_hfs -fy -x /dev/rdisk2s2
File system check exit code is 8
Restoring the original state found as unmounted
Error: -69845: File system verify or repair failed
Underlying error: 8

Can I know hw to proceed now?

5 months ago

Çözüm bulan oldu mu?

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