iPhone XR won’t connect to your Windows PC? Are you randomly seeing iTunes error 0xE80000A? We suggest you relax and take a deep breath because you are not alone. Many other iPhone XR users have reportedly experienced the same problem as yours.
According to affected users, the error likely shows while trying to connect their iPhone XR devices to the iTunes app installed on their Windows 10 computer. As a result, they cannot sync files and worse, Windows cannot detect the iPhone itself.
But what triggers this error to appear?
Causes of Error 0xE80000A
There are many possible causes of error 0xE80000A. We’ve listed a few below:
- Incomplete installation of the iTunes software
- Corrupt download of the iTunes installation file
- Corrupt Windows 10 registry files
- Malware infection
- Malicious files that deleted some important iTunes-related files
Identifying Error 0xE80000A
How do you know if it’s error 0xE80000A that’s wreaking havoc on your system? Here are some symptoms to look out for:
- An active program or app randomly crashes with error code 0xE80000A.
- Your computer frequently crashes while running the same program or app.
- “iTunes Error 0xE80000A” shows on your screen.
- Windows runs slowly and inefficiently. It does not respond quickly to keyboard or mouse input.
- Your computer freezes for a few seconds.
How to Fix iTunes Error 0xE80000A
Although you know what causes it and what symptoms it comes with, you can never really tell when error 0xE80000A will occur. While some reportedly saw it while an Apple-related program is running, others said they encountered it while updating their Windows OS.
Regardless of what’s causing it, taking note of when and where the error code appeared is a wise thing to do. After all, they’re critical pieces of information you’ll need in order to troubleshoot the problem.
So how do you fix iTunes error 0xE80000A? Below are some solutions that are worth trying:
Fix #1: Install Any Available Windows Updates.
The best way to start fixing any Windows 10 error is to ensure that your computer is running on the latest OS version.
Microsoft constantly releases updates for Windows 10 to resolve reported bugs and errors of the previous OS versions. That means downloading and installing these updates may potentially get rid of error 0xE80000A.
To install any pending or available Windows updates, follow these steps:
- Go to Start.
- In the search bar, input update.
- Hit Enter. The Windows Update dialog box should then pop up.
- If an update is available, press the Install Updates button next to it.
- Restart your computer.
Fix #2: Disable Any Active Security Software.
Some security software and apps may purposely block any file transfer attempt to your computer. That includes file transfers from your iPhone XR to your computer’s iTunes app.
If you are using a third-party antivirus, try disabling it first. Once you’ve done that, reconnect your iPhone XR to your Windows 10 computer.
For a more detailed guide on how to disable any active security software on your Windows 10 computer, follow the steps below:
- Go to Start.
- Select Settings.
- Choose Update & Security and then Windows Security.
- Choose Virus & threat protection.
- Click Manage Settings.
- Toggle off the switch next to Real-Time Protection.
Fix #3: Reinstall iTunes.
Some Windows 10 users said that reinstalling iTunes fixed their error 0xE80000A problems. Hence, you can also do the same.
Here’s how to delete iTunes and reinstall it:
- Go to Start.
- In the search bar, input iTunes.
- Right-click on the first item on the search results and select Uninstall.
- Wait for the process to complete.
- Restart your computer.
- Once Windows 10 has completely rebooted, go to Control Panel.
- Select Programs & Features.
- Remove the following programs in chronological order:
- Apple Software Update
- Apple Mobile Device Support
- Apple Application Support (32-bit)
- Apple Application Support (64-bit)
At this point, you should have successfully uninstalled iTunes from your Windows 10 computer. You can now proceed and reinstall iTunes.
Just follow these steps:
- Open your favorite web browser.
- Go to the official website of Apple and download iTunes.
- Double-click on the installation file you just downloaded to start installing it.
- Click Next to proceed.
- Choose an installation option that works best for you.
- Hit Finish Installing to complete the installation process.
- Restart your computer again.
Fix #4: Perform a Complete Malware Scan.
There is a chance that error 0xE80000A could be triggered by a malicious file or a malware infection that has infiltrated your computer. By performing a complete malware scan, you can possibly fix your problem.
To perform a complete malware scan, you can use the built-in anti-malware program installed on your computer: Windows Defender. It’s a powerful tool that can effectively identify and remove threats from your Windows 10 device.
Here’s how to use Windows Defender:
- Click Start.
- Select Settings and go to Update and Security.
- Choose Windows Defender.
- Press the Open Windows Defender Security Center button.
- Navigate to the Virus & threat protection section and select Advanced Scan.
- Select Windows Defender Offline Scan and hit Scan Now.
A typical Windows Defender Offline Scan will only take about 15 minutes. But if you have more files stored on your computer, expect that it’ll take longer.
Fix #5: Delete System Junk.
It is likely that junk and unnecessary files are messing with your system. By deleting them, you may solve your iTunes-related problem.
To delete system junk, we suggest you use a trustworthy PC cleaning tool. In just a few steps, the right tool can find unnecessary files, erase them, and restore your computer’s efficiency.
Fix #6: Update iOS on Your iPhone XR.
Aside from updating Windows 10, you might also need to update your iPhone’s iOS. The easiest way to do this is over-the-air, which means directly on your device.
It’s so easy to do. Here’s how:
- Be sure you have a recent iCloud backup of your important files and data.
- From your Home Screen, launch Settings.
- Select General and then Software Update.
- Press Download and Install.
- If prompted, provide your passcode.
- Tap Agree to accept the Terms and Conditions.
The download should commence automatically. If it does not, you will be notified that your device is still preparing to download. Just give it time and the download should continue.
Fix #7: Seek Help from Professionals.
Most iTunes-related errors can be resolved at a user level. However, should none of the fixes above work, you may need to take your computer to a professional or your iPhone to the nearest Apple center.
Though we have given possible fixes to help you with your iTunes error 0xE80000A problems, know that the processes can be a bit tedious and challenging. So if you are not backed with enough technical know-how, it is best that you leave the work to a professional.
Are you still seeing error 0xA80000A? Do you know other ways to fix it? Share your thoughts below.