We have to accept that Windows update errors are common, and they come in varying forms. Although Microsoft is well aware of these problems, the sad truth is that there is no single fix. They all have different causes, which means they have different solutions, too.
Microsoft is always trying to update the Windows Update Troubleshooter tool, just in case you may want to use it to deal with update errors. However, in this article, we’ll share other effective solutions you can apply, particularly for the Windows Update error 8024402F.
But before anything else, what is it? What causes the Windows update error 8024402F to show?
About the Error Code 8024402F on Windows 10/11
The error 8024402F on Windows 10/11 is a common Windows Update error that often goes unnoticed by many. It usually occurs while trying to install a Windows update or when trying to perform an update manually.
Now, why do people turn off Windows updates and prefer to install them manually? Well, there’s nothing wrong with that. But in the corporate world where software engineers and developers work, it is essential to keep the updates off, especially when testing some systems.
Ways to Resolve the Error Code 8024402F on Windows 10/11
So, what to do about the Error Code 8024402F on Windows 10/11?
If you find yourself faced with the Windows Update error 8024402F, just relax. We have listed several solutions that have worked for some affected users. Try them one by one until you find a fix that works for your situation.
Solution #1: Check the Windows Update logs
The first solution you need to try is to check the Windows Update logs. To access this, just press and hold the CTRL + R keys. And then, do the following:
- When the Run dialog box appears, input windowsupdate.log and hit OK.
- After that, a notepad file will open. The first column usually shows the date. Just scroll down to find the latest log files. Whenever you install an update, it will be automatically added into that section.
- Now, if the recently added log file indicates a failure, troubleshoot it. Most often, it is caused by your router, antivirus, or firewall that is blocking the update file from being downloaded. To test this, copy the URL of the update on your browser and see if it works. If it does, try to install the update manually by opening Command Prompt with administrator privilege.
- Into the command line, input the command /dism /online /add-package /packagepath:C:\update\myupdate.cab. Make sure that you replace C:\update\myupdate.cab with the actual location of the update file.
- Hit Enter to execute the command.
- At this point, the update should be installed.
- Reboot your PC and check if the problem persists.
Solution #2: Turn off your antivirus or firewall
If you suspect that your antivirus is causing the error code to show, you may try to switch off your antivirus program or your firewall.
Switch Off Antivirus
To switch off your antivirus, follow these steps:
- Go to the Start menu.
- Navigate to Settings > Update and Security.
- Next, select Windows Security.
- Click Virus and Threat Protection.
- Now, go to the Manage Settings section and toggle the switch Off next to the Real-time protection option. When you do this, take note that scheduled scans will still continue. It’s just that downloaded or installed files will not be scanned until the next schedule.
Switch Off Firewall
It is essential to have your firewall on as it helps protect your device from unauthorized access. But if you need to do so, follow these steps:
- Press the Windows button.
- Navigate to Settings > Update and Security > Windows Security.
- Next, go to Firewall and Network Protection.
- Choose a network profile.
- In the Microsoft Defender Firewall section, toggle the switch Off.
Solution #3: Update your date and time settings
Sometimes, an incorrect date and time settings can prevent the update files from being downloaded or installed. So, make sure you have set them correctly. To do so, follow these steps:
- Press and hold the Windows + X keys.
- Select Control Panel.
- Go to the Clock, Language, and Region section and click Set the time and date.
- Navigate to the Internet Time tab.
- Click on the Change settings link.
- Next, press the Update Now button.
- Hit the OK button, then click Apply.
- Finally, click OK again to confirm and apply the changes.
- Try to update Windows.
Solution #4: Check your Windows Update settings
If the date and time settings of your device are properly set, it is possible that an incorrect Windows Update setting is messing up with the entire Windows Update process. To check and make the necessary changes, do the following:
- Click Start and input Windows update into the search field.
- Select the most relevant result from the list.
- Go to Change Settings.
- Untick the Give me recommended updates the same way I receive important updates option.
- Tick the Give me updates for other Microsoft products when I update Windows option.
That’s it. You’re done!
Solution #5: Disable third-party applications and Windows Firewall
If you are using a third-party application when the error appeared or Windows Firewall is currently running, then try to disable them first. Perhaps they are causing the error code to appear.
Here’s how to do it:
- Press and hold the Windows + X keys.
- Select Control Panel.
- Go to System and Security and select Windows Firewall.
- Next, turn off Windows Firewall by toggling off the switch next to it.
- Choose the Turn off Windows Firewall (not recommended) option.
- Hit OK.
- Try to install the update again and check if the Windows Update error 8024402f still appears.
Solution #6: Make sure the necessary Windows Update services are running
To ensure that any pending Windows updates are installed, the necessary Windows Update services should be running. Here’s how to check and enable them:
- Press and hold the Windows + R keys.
- Into the text field, input msc and hit Enter.
- Find Windows Update and double-click on it.
- Navigate to the General tab and choose Automatic from the list.
- Hit the Start button under the Service Status section.
- Repeat the above steps, but this time, do it for the Background Intelligent Transfer Service instead of Windows Update.
Again, Windows Update errors are pretty common, especially if the update being installed is just new. If you wish to avoid these errors, you can always wait until a more stable is rolled out. However, if you cannot wait to try what the latest update has to offer, do not hesitate to install it. Should you come across an error, don’t panic. Instead, find this article so you can get back on track.
What other solutions do you recommend to fix Windows Update-related errors? Let us know in the comments.