Microsoft Store Error 0x80d02017 in Windows 10/11

Quick Fix

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Windows 10/11 users have reported encountering error 0x80d02017 while attempting to download or update apps from the Microsoft Store. This error can affect various apps or games, including those that were previously functioning correctly.

What do you think causes the error 0x80d02017 on Microsoft Store? We’ll find out more about this issue below.

About Microsoft Store 0x80d02017 Error

The error code inside the Windows Store could be triggered by various things. Below are some of its most popular triggers and culprits:

  • Windows Store Glitch – This is one of the most common causes of the 0x80D02017 error on Windows Store. It is likely that a particular component of the application needs to be updated. To resolve the problem, experts suggest running the Windows Apps troubleshooter.
  • Problematic Windows Update – Another possible culprit behind the 0x80D02017 error is a Windows Store glitch, introduced by a problematic Windows Update. In this case, resetting the Windows Store app could resolve the problem.
  • A Corrupted Software Distribution Folder – A corrupted software distribution folder could also be responsible for the error code to show. To fix the issue, reset the folder using an elevated Command Prompt.
  • Third-Party Firewall Problems – Are you using a third-party firewall? There is a chance that it is interfering with Windows Store’s ability to open or download applications. The connection may not be trusted by the Windows installation agent.
  • IPv6 Conflict with the Dynamic IP – Windows 10/11 is notorious for having issues with handling multiple IPv6 connections. This is especially common among PCs that use a dynamic IP configuration. To prevent issues with IPv6 connections, disable IPv6 support from the Network Connection utility.

How to Fix Microsoft Store Error 0x80d02017

If you are trying to resolve the 0x80D02017 error code on Windows Store, we suggest that you follow the troubleshooting guide we have provided below. To ensure efficiency, it is advised that you follow the solutions in the order presented.

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Fix #1: Run the Windows Apps Troubleshooter

Before you proceed with the complicated fixes, check if your Windows version is capable of fixing the error itself. All latest Windows versions come with a troubleshooting utility that scans different Windows components for issues and inconsistencies and then apply the best repair strategy.

If the 0x80D02017 error code can be fixed by the troubleshooter’s repair strategies, then resolving the issue is fast and easy. Simply run the Windows Apps troubleshooter and let it do its job.

Here’s a guide on how to run the Windows Apps troubleshooter:

  1. Press the Windows + R keys to launch the Run utility.
  2. Into the text field, input control.exe /name Microsoft.Troubleshooting.
  3. Hit Enter. You should be taken to the Troubleshooting section of the Settings app.
  4. Now, go to Find and Fix Other Problems.
  5. Click Windows Store Apps and choose Run the Troubleshooter.
  6. Once the troubleshooter is launched, wait until the scan is complete. Follow the on-screen prompts to fix the issue.
  7. After the fixes have been applied, reboot your PC.

Fix #2: Use the Windows Powershell to reset the Windows Store app

If you suspect that corrupted Windows Store files are causing the 0x80D02017 error code to appear, know that you can quickly resolve the issue by running a Powershell command that resets the whole Windows Store package.

While this fix may cause you to lose some user preferences, it’s a quick and effective fix that is worth trying.

Here’s how to reset the Windows Store app using a Powershell command:

  1. Launch the Run utility by pressing the Windows + R keys.
  2. Into the text field, input powershell and press the CTRL + Shift + Enter keys. This will open an elevated Powershell prompt.
  3. If prompted for permission by the UAC, click Yes.
  4. Once inside the prompt. input this command: Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  5. Once the command is executed, restart your PC. And then, check if the issue is resolved.

Fix #3: Uninstall or disable your third-party firewall or VPN service

It turns out that a third-party firewall or VPN service can prevent Windows Store’s ability to launch or download new apps. This may happen because the service may flags it as a security threat.

In this case, you can resolve the issue by uninstalling or disabling your third-party firewall or VPN service.

Here’s a step by step guide on what to do:

  1. Press the Windows + R keys to open the Run utility.
  2. Into the text field, input appwiz.cpl and hit Enter. This will take you to the Programs and Features window.
  3. Go through the list of all installed apps and find your third-party firewall or VPN client.
  4. Right-click on it and select Uninstall.
  5. Follow the on-screen prompts to proceed with the uninstallation of the app.
  6. Restart your PC.

Fix #4: Disable IPv6 support

If you still haven’t resolved the error code at this point, try disabling IPv6 support. Take note that this fix may potentially mess with other system functions, particularly with apps that use IPv6 addresses. Still, it’s an effective way to resolve the 0x80D02017 error code.

To disable IPv6 support, follow these steps:

  1. Press the Windows + R keys to launch the Run utility.
  2. Into the text field, input ncpa.cpl and hit Enter. You will be taken to the Network Connections window.
  3. Right-click on your active network connection and select Properties.
  4. Select Networking.
  5. Scroll down through the list of connections and find Internet Protocol Version 6. Untick the box next to it and hit OK.
  6. Restart your PC.

Fix #5: Reset the Software Distribution folder

Lastly, you may try to reset the Software Distribution folder to resolve the 0x80D02017 error code. But before you proceed with resetting this folder, make sure you have disconnected from the internet. Otherwise, you won’t be successful in your fixing attempt.

To reset the Software Distribution folder, follow these steps:

  1. Press the Windows + R keys to launch the Run utility.
  2. Into the text field, input cmd and press the CTRL + Shift + Enter keys. This will open an elevated Command Prompt.
  3. When asked to grant permission, click Yes.
  4. Into the command line, type the succeeding commands in order. Make sure you hit Enter after each command.
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    rmdir C:\Windows\SoftwareDistribution\DataStore
    rmdir C:\Windows\SoftwareDistribution\Download
    net start cryptSvc
    net start bits
    net start msiserver
  5. Once the commands have been executed successfully, close the Command Prompt.


Microsoft Store error codes should not stop you from downloading and installing your favorite apps. If you are faced with one, just refer to this article and follow the solutions we have recommended.

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