How to Fix WHEA_UNCORRECTABLE_ERROR on Windows 10/11

Windows 10, the world’s most popular OS, is not without issues, including the infamous blue screen of death (BSOD). One particularly challenging error is WHEA_UNCORRECTABLE_ERROR (stop code 0x0000124). This article will help you understand its cause and offer solutions for future encounters.

What Is the WHEA_UNCORRECTABLE_ERROR?

WHEA uncorrectable error is a hardware problem, and there are many potential causes, all of which are related to your hardware system. Here are some of the reasons:

1. Corrupt or worn out hardware
2. Incompatible or misconfigured drivers
3. Heat and voltage issues
4. Corrupt Windows system files or missing registry files

Solving the WHEA_UNCORRECTABLE_ERROR on Windows 10/11

Whenever a computer error has many potential causes, one approach could be to use a PC repair tool. For instance, Outbyte PC Repair is designed to address performance-limiting issues like junk files, viruses, missing updates, and corrupt registry entries. It’s essential to research and review any software before use.

Cleaning your PC can also help resolve any errors it might be experiencing, and more importantly prepares it for more interventions as it becomes easier to troubleshoot each possible cause separately. Other ways of solving the WHEA_UNCORRECTABLE_ERROR are explored below:

1. Run CHKDSK

Windows has an inbuilt way of checking and repairing disk-related problems, and it is advisable that before making any alterations to your hardware, you should first try and run the Windows Check Disk from the Command Prompt. The CHKDSK (check disk) is a Windows diagnostic tool that scans the computer’s data drive volumes, verifies their integrity, and where applicable, fixes any errors it encounters.

How to run CHKDSK on the Command Prompt

1. On the Windows search box, type “Command Prompt“. Right-click and choose Run as administrator.
2. Type “chkdsk/r” on the Command Prompt and hit Enter.

This command will scan your disks for errors and fix them along the way.

2. Reset System Overclocking

You might be experiencing the WHEA_UNCORRECTABLE_ERROR because you have overclocked your system, while in search of higher speeds. Overclocking supercharges the computer beyond the manufacturer’s intended limits and may cause the CPU to overheat and Windows to report various errors. If you have overclocked your PC, then you need to reset your PC’s BIOS. Here is how to do that:

1. Turn off your computer and switch it on again, but this time pressing either of the following keys; F1, F2, DEL, and or ESC).
2. This will bring your computer’s BIOS menu.
3. The menu options differ depending on the computer’s manufacturer, but you will most likely find the overclocking settings under Advanced, Performance, voltage, or Frequency menus. You might have to navigate to a few of these before getting to the right one.
4. Look for the Adjust CPU Ratio and Adjust CPU FSB Frequency settings. Set them to default. This will return your computer to a factory fresh state and in line with the manufacturers recommended clocking speeds.

3. Update Your PC’s Drivers

Drivers are system files that facilitate communication between the hardware and software components of your computer. If they are outdated, corrupt, or misconfigured, they could potentially cause all kinds of problems on your PC, including the WHEA_UNCORRECTABLE_ERROR. Therefore, as a precautionary measure, you need to make sure that all your drivers are up to date.

Updating Drivers on Windows 10/11

1. Type “device manager” on the Windows search box.
2. Double-click on the Device Manager to open a list of the devices attached to your PC.
3. Right-click on the device that you want to update and choose Update driver.
4. Update the drivers on all of your devices. Click on each one of them and choose Update driver.

If you have a stable internet connection, the Search automatically for updated driver software option will be of great help to you. For those looking for alternatives to manual driver updates, third-party tools, such as Auslogics Driver Updater, offer features that can help in managing and updating drivers. As always, it’s recommended to ensure any software is from a trusted source and fits your specific needs.

4. Troubleshoot RAM Problems

A malfunctioning RAM can cause your computer to crash, freeze, slow down, or stop working altogether. That is why whenever your computer experiences any performance limiting issues like the WHEA_UNCORRECTABLE_ERROR, it is always advisable to diagnose the computers RAM for hardware changes, damage, or connection issues. This can be done using the inbuilt Windows Memory Diagnostics tool.

1. Open Control Panel >System & Security > Administrative Tools, and then go to Windows Memory Diagnostic. Alternatively, you may use the Windows Key + R shortcut and type “mdsched.exe” on the Windows search box.
2. Launch the Windows Memory Diagnostic tool by double-clicking on it. Click the Restart now and check problems option.
3. Once the reboot starts, the tool will run tests on your computer’s hardware. For more extensive tests, press F1 to reveal more options. You can choose between Basic, Standard, and Extended test options.

How to Check the Test Results

The test results are automatically displayed while the tests are ongoing, but after they are completed, Windows will restart, and you will have to use the Test Viewer to see whether or not you have a bad RAM module.

1. On the Windows search box, type “eventvwr.exe.”
2. Choose the Event Viewer app from the results of this search and double-click to open it.
3. Right-click on System and go to Find.
4. Type “memory diagnostics results” and hit Enter.
5. Double-click on the results of this search to see the message if it reads; “The Windows Memory Diagnostic tested the computer’s memory and detected no errors,” then you can be sure that there are no problems with your RAM.

Hopefully, the information in this article helps solve the WHEA_UNCORRECTABLE_ERROR on Windows 10/11.