How to Fix the VIDEO DXGKRNL FATAL ERROR on Windows 10/11

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Experiencing random VIDEO DXGKRNL fatal error BSODs on your PC? Here’s how to resolve the issue on Windows 10/11. But first, let’s understand what this video error is all about.

What is the VIDEO DXGKRNL Fatal Error?

The VIDEO DXGKRNL fatal error is a Microsoft bug check. It detects and checks any violations or issues in the DirectX graphics kernel subsystem on your machine. Although these errors are rare, they can be a cause of a headache to many Windows users as they usually occur while installing new programs or running a Windows Update.

What Causes the VIDEO DXGKRNL Fatal Error?

There are many reasons why this fatal video error appears. However, the most common causes are as follows:

Ways to Fix the VIDEO DXGKRNL Fatal Error

So, how do you fix this fatal error on Windows 10/11? Try any of the methods we have listed below:

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Solution #1: Perform a malware scan

If the VIDEO DXGKRNL fatal error is caused by a malware infection, then your best option is to perform a quick malware scan. For this, you will need to install and use a reliable anti-malware software that is compatible with your device. To be sure that all infected files will be removed, make sure you boot your Windows 10/11 device into Safe Mode.

Solution #2: Fix corrupted system files

A missing or corrupted Windows system file can result in the occurrence of the VIDEO DXGKRNL fatal error. To fix any damaged or corrupted system file, follow these steps:

  1. Press the Windows + X keys to launch the quick menu.
  2. Choose Command Prompt (Admin).
  3. Into the text field, enter the sfc /scannow command.
  4. Hit Enter.

At this point, Windows will repair all corrupted or damaged system files. Just wait for the process to complete.

Solution #3: Use a driver updater tool

If you suspect that it’s an outdated or incompatible driver updater that is causing the error message to show, then try updating your device drivers.

Now, updating your device drivers is not easy. This is because you have to go through all the official websites of your device drivers and find one that is compatible with your PC.

To ease the process, we suggest that you use a Driver Updater tool instead. Not only will it save you time and keep you from downloading the wrong device drivers. It will also take care of future updates for you.

Solution #4: Restore your system to a previously working state

Your Windows device has a tool that allows you to revert your system to a previously working state. It won’t affect any of your data, but it will remove all programs that you have installed after the restore point.

If you have created a system restore point prior to seeing the VIDEO DXGKRNL fatal error, then use it. Here’s how:

  1. Access your system settings using the Windows shortcut keys Windows + Pause Break.
  2. Navigate to the System Protection tab.
  3. Click System Restore.
  4. Hit Next and select a desired system restore point.
  5. Follow the onscreen prompts.
  6. Hit Finish.

Solution #5: Clean boot your PC

If you cannot figure out what is causing the error, then perform a clean boot. This will allow you to easily identify any offending processes and end them.

To clean boot your Windows 10/11 PC, follow the instructions below:

  1. Right-click on the Start button.
  2. Hit Search.
  3. Into the text field, input msconfig.
  4. Press the Enter key.
  5. Go to Services.
  6. Tick the box next to the Hide All Microsoft Services option.
  7. Choose Disable All.
  8. Select Startup and click Open Task Manager.
  9. Click on any suspicious startup app or program.
  10. Hit Disable.
  11. Close the Task Manager.
  12. Hit OK in the System Configuration window.
  13. Reboot your PC.

Once your Windows 10/11 device restarts, only the essential processes and services will boot. If the error message still pops up, then you’ll know that there is no program or software conflict that hides elsewhere.


Hopefully, you find the solutions above handy. The next time you come across the VIDEO DXGKRNL fatal error message in the future, just find this article and run through our solutions again.

If you want to keep your PC error-free, make it a habit to run a regular PC repair scan. This will delete any unwanted files or folders that are consuming your PC’s resources and are playing host to other malware entities. Though you can do this manually, we recommend using a PC repair tool instead to speed up everything and avoid deleting any important system file.

If you still have questions about the VIDEO DXGKRNL fatal error, write to us in the comments section!

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