Are you experiencing sudden reboots on your system without warning? If so, you may be encountering a Kernel-Power error, which is commonly associated with activities that consume a lot of resources, such as gaming. This error may occur after installing an antivirus program or hardware devices. Some users report experiencing random crashes with codes such as (70368744177664),(2).
In the next section, we will recommend remarkable suggestions to fix this problem. But before that, let’s first understand what the (70368744177664),(2) error is and its causes.
What is (70368744177664),(2)?
The Kernel-Power error (70368744177664),(2) is a random issue that occurs when your system crashes or loses power unexpectedly. This error is associated with system data corruption or memory/driver incompatibility issues.
Why Does (70368744177664),(2) Happen on Windows 10/11?
There are several causes of the (70368744177664),(2) error. Sometimes, it may occur because of an incompatible third-party antivirus program. Some startup programs and drivers could also trigger the BSOD (70368744177664),(2) error on Windows 10/11. Based on recently reported cases, this issue seems to affect Windows 10/11 and Windows 8.
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Below, we have summarized the major causes of the Kernel-Power 70368744177664,(2) error:
- Failing RAM: Some users who have encountered this issue discovered that a faulty RAM stick was the cause. You can avoid the problem by underclocking your RAM regularly or replacing the failing RAM stick with a new one.
- Enabled Fast Startup: While Fast Startup is a useful Windows feature, it can also trigger many problems, including the (70368744177664),(2) error.
- BIOS bug: You are likely to encounter this problem if you haven’t updated your BIOS to the latest version.
- Fail-Safe: Most modern PCs come with a fail-safe that automatically restarts or shuts down to avoid permanent damage to your system.
- Insufficient PSU: Sometimes, when you are running resource-draining tasks, your PC may crash. The problem usually occurs because the power supply unit may be incapable of providing sufficient power. So, if you can’t upgrade to a better PSU, get rid of some non-essential components.
Now, that we know the potential culprits, let’s discuss the troubleshooting steps you may want to try.
How to Fix the (70368744177664),(2) Error on Windows 10/11?
If the BSOD (70368744177664),(2) error is giving you sleepless nights, try these tricks to isolate the cause of the issue. You can try all of them or see which applies to your situation, then proceed with the suggestions:
Solution 1: Install the Latest Updates
Before proceeding with other solutions, ensure you have installed the latest system updates. Sometimes, an outdated third-party antivirus program (referred to as third-party antivirus program) could cause incompatibility issues with your Windows version. Once you have installed the available updates, especially the latest version of the antivirus software, restart your PC and check if the problem persists.
Other than installing updates, you may also want to physically check your hard drive, RAM, and other hardware components that are not connected correctly.
Solution 2: Turn Off Fast Startup
If you are not doing anything too demanding on your CPU and you still encounter the Kernel BSOD (70368744177664),(2), the Fast startup feature could be the culprit. Disabling this feature usually resolves the problem. Here is how to do it:
- Go to Start, then choose the Control Panel option.
- Now, navigate to the Power Options menu and click Choose what the power buttons do.
- Select Change settings that are currently available.
- After that, choose the Shutdown Settings option, and then turn off the Fast start feature.
Solution 3: Customize Power Settings
If you are running resource-intensive processes on your PC, your Power Supply Unit (PSU) may be underpowered, causing your system to crash and display the Kernel BSOD (70368744177664),(2) error.
One way to resolve power issues is to change your Power settings. The Power Plan feature in Windows 10/11 can help you manage how your PC consumes power. To change the advanced Power settings, follow the steps below:
- Type ‘power options’ into the search box and hit Enter.
- After that, select Power & sleep settings from the list of results.
- Now, navigate to the Related settings option on the right pane and click Additional power settings.
- Once the Power Options window opens, choose the Change when the computer sleeps option.
- Next, click on the Change advanced power settings option.
- Finally, choose settings that reflect how you want your device to manage power.
In addition to adjusting your Power settings, consider removing any unnecessary device, such as additional HDD, optical drive, and non-critical peripherals, among others.
Solution 4: Reduce CPU Overclocking Frequencies
As you already know, the Kernel BSOD (70368744177664),(2) can be triggered by component heating. So, if you use your PC mainly to play games or surf the internet, underclocking your CPU or GPU is a smart option. Some affected users have reported success after reducing their overclocking frequencies.
Solution 5: Update Drivers
Device drivers facilitate the smooth communication between your software and hardware components. So, without them, your computer may not function properly. As mentioned earlier, an incompatible driver could cause the (70368744177664),(2) error on Windows 10/11. If that is the case, check for outdated or corrupted drivers, and then update them accordingly.
Ideally, Windows should detect and install drivers automatically using an array of built-in tools. But sometimes, you may need to update a device driver yourself. Fortunately, you have several options to do so, including using the Device Manager or Windows Update.
But before doing that, you may need to check for and fix corrupted disk by running the chkdsk command. To run the Check Disk scan on your main drive, type the following command into the command prompt window and press Enter:
chkdsk /f C:
Important Note: Manually updating your drivers can be risky and time-consuming. For a safer and more efficient process, consider using a specific driver updater tool (Driver Updater tool). It will scan your PC for outdated, missing, or corrupted drivers, and then update them to their latest and most stable versions.
Solution 6: Update the BIOS
Sometimes, the BIOS can get corrupted, causing the (70368744177664),(2) error on Windows 10/11. Some users have reported that the problem disappeared as soon as they updated their motherboard BIOS. This trick might work for you, too.
Updating the BIOS can improve the efficiency of your system in many ways. It supports new processors, updates a corrupted UEFI environment, overwrites a bug, or even adds new features and functions.
The simplest way to update or reset the BIOS is restarting your PC, and then booting to the BIOS setup options. But you should keep in mind that updating your BIOS version will depend on the motherboard model.
Quick Fix: Repair Corrupted System Files
If none of the above methods worked for you, and you suspect that system file corruption is to blame, consider scanning for and cleaning the damaged sections. We recommend that you try using a reliable PC cleaning tool, such as the one referenced by Outbyte PC Repair.
Besides checking for memory corruption, this tool will also get rid of junk files that eat up your RAM. Actually, the PC repair application can fix many computer errors and optimize your PC for top performance. So, it’s much better than resolving the problem manually.
There you have it. We hope that the above solutions helped you to fix the issue. You may also need to check this article on how to fix slow startup on Windows 10/11.