The Deployment Image Servicing and Management or DISM tool is a handy utility in Windows devices. It is designed by Microsoft to find and fix corrupt system files. Unfortunately, there are times when this tool throws error messages and affects a user’s overall experience. This is the case of the error code 1392.
What Is DISM Error 1392 on Windows?
In case you encountered the DISM error code 1392 on your Windows 10 device, fret not. Many Windows users have seen this error as well. You may now ask, “how did my computer get DISM error 1392?”
According to some affected Windows 10 users, this error code shows when there are missing or corrupt files in the system. It can also appear when your system has broken data or malware entities have infected your device. If left unfixed, it can result in data loss or system crashes. And though the effects of this error code seem scary, the fixes are easy.
What to Do About DISM Error 1392 on Windows?
Now that you know what the DISM error 1392 is all about and how your computer got the error, it’s time to proceed with the recommended fixes. Try these solutions in the recommended order for better results.
Solution #1: Run a CHKDSK scan
If an affected disk triggered the error code to show, then it is obvious that you are dealing with a corruption issue. One of the best ways to resolve this issue is to run a CHKDSK scan on the affected disk volume. By running this scan, errors that are related to file corruption will be fixed.
Now, in case you don’t know how to perform this scan, follow the steps below:
- Press the Windows + R keys to open the Run utility.
- Into the text field, input cmd and press the CTRL + SHIFT + Enter keys. This will launch the Command Prompt with administrator privilege.
- If prompted by the User Account Control, click Yes.
- Into the command line, input the chkdsk /offlinescanandfix command and hit Enter. This will initiate an Offline CHKDSK scan.
- Wait until the scanning process is complete. Restart your PC once done.
- After your computer boots up, re-run the scan and check if the error code is gone.
Solution #2: Perform a Complete SFC scan
If the CHKDSK scan doesn’t resolve the problem, you may try to perform a complete SFC scan. This solution involves the use of the System File Checker utility. Although it’s often associated with a DISM scan, there are major differences between them. One is that an SFC scan does not require an internet connection.
Now, if the error 1392 is showing because of a corrupted system file, then this solution should help. To run a complete SFC scan, do the following:
- Press the Windows + R keys to launch the Run utility.
- Into the text field, input cmd and press the CTRL + Shift + Enter keys altogether. This will open an elevated Command Prompt.
- When prompted, hit Yes to grant the utility with admin rights.
- Into the command line, input the sfc /scannow command and hit Enter.
- Wait until the scan is complete.
- Restart your PC and re-run the same scan.
- Check if the error persists.
Solution #3: Run a long DISM scan
If the first two fixes did not work, try to run a more thorough DISM scan using the Deployment Image Servicing and Management utility. In this fix, you will have to use a compatible installation media and mount it onto your device. Also, you will need administrator permissions.
Take note, though, this fix only works on Windows 10 devices. If your device meets the requirements for this solution, then proceed by following these steps:
- Open your favorite web browser and go to the official Windows 10 download page.
- Navigate to the Create Windows 10 installation media section and click the Download tool now button.
- Once the Media Creation Tool is downloaded, double-click on it to launch it.
- Hit Yes when prompted by the UAC.
- Wait until the tool has completed its initialization stage. And then, agree to the Terms and Conditions.
- Select the Create installation media (USB flash drive, DVD, ISO file) for another PC option.
- Hit Next to proceed.
- After that, untick the Use the recommended options for this PC option.
- Change the Language, Edition, and Architecture settings and make sure they’re specific to your current OS version.
- Proceed by clicking Next.
- Select the ISO file option and hit Next.
- You should now see a Select a path pop up window. Select a location for the .ISO file.
- Click Next one last time and wait until the media creation tool is created. It is worth noting that this step is dependent on your internet connection because it will download the recent Windows 10 version before converting it into an ISO file. This may take hours to complete.
- Once the ISO file is created, exit the Windows 10 setup utility and use File Explorer to go to the ISO file location.
- Double-click on the file to mount it onto your device.
- Hit Yes when prompted.
- Once the installation media is created, press the Windows + R keys to launch the Run utility.
- Into the text field, input cmd and hit the CTRL + Shift + Enter keys.
- Once in the Command Prompt utility, input the Dism /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess Replace the value of X with the actual drive letter where you saved the ISO file.
- Wait until the scan is complete and restart your PC.
Solution #4: Refresh all Windows components
If all else fails, then your last resort is to refresh all Windows components. This will reset all system files that belong to your operating system.
There are two ways to refresh all components of your Windows device: repair install and clean install.
- Repair Install – If you are in a hurry and you have loads of important files on your system, this is probably your best option. By performing this, you will refresh almost all Windows components without having to involve any personal files such as personal media, games, and apps. The only con of this method is that it doesn’t fix any issues with file corruption. Also, you will need an installation medium that is compatible with your system to get started.
- Clean Install – This is probably the easiest and quickest method recommended for beginners. For this, you don’t have to use an installation medium because you can complete this method by using the user interface of Windows. But then again, you will need to back up your files and data first so you can quickly revert your settings in case anything goes wrong.
Solution #5: Update your device drivers
Though rare, corrupted system drivers can trigger the DISM 1392 error, too. So, make sure all your system drivers are updated to prevent issues.
Here’s how to update your system drivers:
- Press the Windows + R keys to open the Run utility.
- Type devmgmt.msc into the text field and hit Enter.
- Click on the driver section to expand.
- Right-click on a specific driver.
- Select the Update Driver option.
- In the window that appears, choose the Search automatically for updated driver software option.
- Wait for the search to complete.
- Do the same for all device drivers.
- Once done, restart your computer and check if the error persists.
Alternatively, you may use a third-party device driver updater tool to update all your system drivers. With a reliable updater tool, you don’t need to worry about compatibility issues. Plus, you don’t have to manually check all your system drivers to see if any of them needs to be updated. Just make sure that you download a tool from a trusted and reputed website.
It may be impossible to predict when errors like the DISM error 1392 may surface on your computer. But the good news is that they can always be fixed. While some solutions are easy, others may require technical knowledge.
You can always begin by performing SFC and DISM scans. You may also try updating your system’s device drivers. And if the above methods don’t work, you can even seek help from trusted and reliable Windows technicians. You see, your options are endless. As long as you have resources like this, then you should be all good.
Let us know if any of the above solutions worked. Share your experience below.