Do you blame the latest Windows 10/11 update for causing your USB 3.0 to stop working? Well, other Windows users think the same way as well.
After the recent Windows 10/11 Creators Update, many Windows users have reportedly experienced different computer problems. While some got BSOD problems, others were unable to connect to WiFi networks. However, the most common issue has something to do with their USB 3.0 ports.
Now if your USB 3.0 ports stopped working after the Windows 10/11 update, then continue reading. We have a few possible solutions listed below. You don’t need to try all of them; just work your way down to our list until you find a solution that works for you.
How to Fix USB 3.0 Not Working Problems After the Latest Windows 10/11 Update
If your USB 3.0 ports stopped working after the latest Windows 10/11 update, try any of the fixes listed below:
Fix #1: Check If the Device Is Faulty.
Is your USB 3.0 device not working after the latest Windows update? Then, it is possible that the update has caused your device to die. Thus, you might want to rule out that possibility before you spend time on more complicated troubleshooting methods.
To check if your USB device is faulty, unplug it and plug it again into another computer. If it is working, then your device is fine. If it doesn’t, then you have identified the problem. All you have to do next is to get a replacement.
Fix #2: Check Your Power Supply.
If you are using a laptop, it is worth knowing if the power supply delivers power to your USB 3.0 ports. If for some reason your USB ports do not function or cannot be detected, then you might want to check if there are problems with your power supply.
To do that, follow these steps:
- Unplug the power cord from the source.
- Disconnect all USB devices attached to your laptop.
- Reboot your laptop.
- Connect all USB devices again.
- Plug the power cord back in.
Fix #3: Reinstall USB 3.0.
One possible fix to your USB 3.0 problem is to simply reinstall the USB Root Hub device under Device Manager.
Here’s a step by step guide to do on how to do it:
- Launch Jump List using the Windows + X shortcut keys.
- Choose Device Manager.
- Click the + icon next to the Universal Serial Bus Controllers section to expand it.
- Right-click on USB Root Hub (USB 3.0).
- Select Uninstall Device.
- Close the Device Manager and reboot your computer.
Once your computer has completely rebooted, it will automatically recognize your USB 3.0 hub and reinstall your USB controllers.
Fix #4: Adjust Your Power Management Settings.
Another possible workaround to fix your USB 3.0 problem is to adjust your Power Management Settings.
By default, the latest Windows 10/11 update is set to switch off your computer’s USB controllers in the event of low voltage issues or battery problems to save power. Try to disable this setting in your Device Manager to see if it fixes the issue.
Here’s how you do it:
- Follow steps 1, 2, and 3 under Fix #1.
- Double-click on USB Root Hub (USB 3.0).
- Navigate to the Power Management tab.
- Uncheck the Allow the computer to turn off this device to save power option.
- Hit OK to save the changes.
- Restart your computer.
Fix #5: Disable the USB Selective Suspend Settings.
Power has a great impact and influence on your USB device’s performance. So if adjusting your Power Management Settings does not fix the problem, you can try disabling your USB Selective Suspend Settings.
Just follow the steps below:
- Launch Jump List using the Windows + X shortcut keys.
- Choose Power Options.
- Scroll down to your current Power Plan and click Change Plan Settings.
- Click Change Advanced Power Settings.
- Go to USB Settings and click on it to expand it.
- Expand your options further by clicking USB Selective Suspend Setting.
- In the drop-down menu under On battery/Plugged in, select Disable.
- Hit OK.
- Restart your computer to apply the changes.
Fix #6: Reinstall Your USB Driver.
Updating to the recent Windows 10/11 build may result in compatibility issues. This is because the old programs, software, and drivers installed on your computer might not be able to recognize the new operating system. That is probably the reason why some users are complaining that USB 3.0 ports are not working in Windows 10/11.
To fix the problem, you might need to back up your system, restore it back to the older version, and install the correct USB 3.0 driver that is compatible with it.
To ensure you install the correct driver for your computer, you may use a third-party driver updater like Auslogics Driver Updater. This powerful tool will update all drivers on your computer in just one click to avoid device compatibility problems.
Fix #7: Remove Junk Files.
Web browser cache, error logs, program cache, temporary files, and other junk files that have built up over time can significantly impact your system’s overall performance and trigger the appearance of issues. By removing them, you can reclaim gigabytes of hard drive space and avoid future errors from occurring.
To remove junk files on your system, you may manually go through each folder on your computer and delete suspicious files. However, if you want to do things the quick and easy way, you may download and install a trustworthy PC cleaning tool that is designed to clear system junk and repair errors and crashes.
All seven fixes above can possibly resolve your USB 3.0 problems that surfaced after upgrading to the latest Windows version. If none of them worked, your last option is to take your computer to the nearest repair shop. There could be a more complex issue on your hardware or software that needs to be solved first.
Do you have other problems that appeared after downloading the latest Windows 10/11 update? Share them below.