Microsoft Store, one of Windows 10’s core apps, is where users can download apps, games, software, and other technology products for their computers. It is Microsoft’s primary tool for distributing apps to tablets, notebooks, laptops, and desktops running Windows 10.
To access the Microsoft Store, just click the Start menu and choose Microsoft Store from there. You can choose from the thousands of paid and free apps from the Windows Store to get the app that you need.
You can use the search function to find the app that you want to download or navigate the store by exploring the different categories and collections. Once you find what you need, just click on the app, then click the Get button.
However, some Windows 10 users have recently reported getting the error code 0x00000193 on the Microsoft Store. Because of this, Microsoft Store fails to load and users are unable to access the app.
What Is the Microsoft Store Error Code 0x00000193?
The error code 0x00000193 is a critical system issue that is usually encountered by users when using the Microsoft Store app. Most users who encountered this problem reported getting the error notification when they tried to launch the app. Some users were able to load the Microsoft Store app, but still encountered the error when they click on an app in the store.
The Microsoft Store error 0x00000193 is usually accompanied by any of the following messages:
- Try that again. Page could not be loaded. Please try again later.
- Try that again. Something happened on our end. Waiting a bit might help.
Can the error 0x00000193 be fixed? If the error was caused by a temporary system glitch, closing the app and restarting it might solve the issue. If not, you can try the solutions that we’ve listed below.
What Causes the Microsoft Store Error 0x00000193?
The Windows Store is not perfect and one of the reasons why you are getting error code 0x00000193 is because of some glitch on Microsoft’s side. Try other computers and check their Microsoft Store app to confirm whether the problem lies within the app itself.
If the Microsoft Store app works on other Windows 10 devices, then the problem is probably on your end. There are a couple of factors that affect the performance of the Windows Store, including:
- Corrupted Microsoft Store cache
- Corrupted Microsoft Store installation files
- Outdated Microsoft Store app
- Missing Microsoft Store-related services
- Corrupted system files
How to Fix the Microsoft Store Error 0x00000193
Before you proceed with the workarounds below, you need to check some things first to make sure the problem is limited to the Microsoft Store. Here are the basic checks you need to perform:
- Check your internet connection. Microsoft Store needs a stable internet connection for it to work properly. If you’re on Wi-Fi, switch to a LAN connection and see if this fixed the problem.
- Remove junk files. Unnecessary files, such as cached data, old downloads and temporary files can get in the way of your system processes and cause errors. Use Outbyte PC Repair to clean up your computer, then check if doing this makes any difference.
- Boot into Safe Mode. Doing this isolates the problem because there are no unnecessary processes that are running. If the Windows Store worked while in Safe Mode, then you should look at your third-party apps and check which one is causing the problem.
If the above steps did not work, proceed with the troubleshooting methods below.
Solution #1: Clear the Windows Store Cache.
If the Microsoft Store cache is damaged or corrupted, clearing the cache will easily fix this error. You can do this using the Run dialog or by manually deleting the cache folder.
To use the Run utility to clear the cache, do the following:
- Press Windows + R to open Run.
- Type in wsreset.exe, then click OK.
You should notice a blank Command Prompt window that opens for about ten seconds. Wait for the window to close by itself. The Windows Store app should open itself after the Command Prompt closes.
If this method did not work, try this instead:
- Press Windows + R to open Run again.
- Paste this in the dialog box: C:\Users\%USERNAME%\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalState.
- This should open the Microsoft Store folder.
- Look for the Cache folder and rename it to Cache.old.
- Create a new Cache folder inside the Microsoft Store folder.
Restart your computer and see if the Windows Store is now functioning properly.
Solution #2: Reset the Microsoft Store.
Resetting the Windows Store usually fixes common problems with the app. To reset Microsoft Store using Settings:
- Click Start > Settings > Apps.
- Click Apps & features, then choose the Microsoft Store app.
- Click Advanced options, then click the Reset button.
This process will delete all your Microsoft Store data and reset the app to its default settings. You will need to login again to your account to be able to use the app.
Solution #3: Use the Troubleshooter.
The Microsoft Store app has a built-in troubleshooter designed to deal with common problems, such as error 0x00000193. To run the troubleshooter, follow these steps:
- Click the Start button, then go to Settings > Update & Security.
- Choose Troubleshoot from the left menu.
- Click Windows Store Apps.
The troubleshooter should run on its own and resolve any issues detected during the scan. Once the process has been completed, check Microsoft Store if the error has been fixed.
Solution #4: Make Sure All Required Services Are Running.
The Windows Store requires a few Microsoft services to be able to run properly. Make sure that these services are running and are set to Automatic to avoid errors, such as the Microsoft Store error 0x00000193.
To do this:
- Press Windows + R to open the Run utility.
- Type services.msc into the dialog box.
- In the Services window, look for these services and make sure their status is Running.
- Windows License Manager
- Background Intelligent Transfer service
- Cryptographic Services
- Windows Update
- Windows Store
If any of these services has a Stopped status, right-click on that service and choose Start.
To set the startup type to Automatic, right-click on each of the services and choose Properties. You should be able to change the startup type from there.
Solution #5: Reinstall Microsoft Store.
If the above fixes don’t work, reinstalling the Microsoft Store app should be your last option. There is no direct way to uninstall the Microsoft Store since it came pre-installed with Windows 10. The only way to remove it from your system is by using a PowerShell command.
To uninstall the Microsoft Store app, do the following:
- Click Start and search for Windows PowerShell using the search box.
- Right-click on it, then choose Run as Administrator.
- Type the following command in the PowerShell window: Get-AppxPackage -name *WindowsStore*
- Look at the entry next to the InstallationLocation field and copy it.
- Open Notepad and save the data there. You will need this information later.
- Type in this command to uninstall the Microsoft Store app: Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage.
- Press Enter to execute the command and wait for the process to be completed.
To re-install the Microsoft Store app, follow these steps:
- Open an elevated PowerShell command prompt using the instructions above.
- Open the Notepad file and copy the information you saved there.
- Type the following command in the PowerShell window, but make sure to replace YourStorePakageName with the information you saved in the Notepad file: Add-AppxPackage -register “C:\Program Files\WindowsApps\YourStorePakageName\AppxManifest.xml” -DisableDevelopmentMode
- Press Enter, then restart your computer.
Getting error code 0x00000193 on Microsoft Store can be annoying, especially if you need to install apps from the store. Fortunately, there are several ways to resolve this error and get your Windows Store app functioning properly again. Just work your way down our list of fixes and see which one works for you.