How to Troubleshoot Bluetooth Problems on Your Mac OS X?

Bluetooth Isometric Icon

The Bluetooth technology has improved so much over time. No wonder it remains as one of the most useful and sought-after wireless inventions today. With its success, many wireless innovations for Mac devices such as headphones, keyboards, mouse, and other technologies have been built relying on this evolving Bluetooth standard. Unfortunately, despite the advancement of this technology, things still go wrong – headphones do not work, files do not transfer, devices do not pair, and keyboards are not detected. If you are becoming impatient because of these Bluetooth connectivity issues, then here are some steps to take:

1. Check your device.

Before you go into a full panic mode, check your device first. Is it turned on? Does it have enough battery? These steps may seem obvious but it is actually worth checking so you won’t end up wasting time looking for solutions to a problem that does not really exist. Now, if the device you are trying to connect is not paired before, be sure it is visible and that you are pairing it the right way.

Checking a Bluetooth Audio Speaker

If you are trying to get a Bluetooth audio speaker to work, do the following:

  1. Pair it.
  2. Once you have successfully paired the speaker with your Mac and you cannot hear anything, check if your Mac’s primary output is under the name of the audio device.
  3. Simply go to System Preferences > Sound > Output.

Checking a Bluetooth Headset with a Microphone

The same process applies to Bluetooth headsets with microphones.

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  1. Head to System Preferences > Sound > Input.
  2. Select the name of your Bluetooth device.

2. Turn on and turn off Bluetooth.

These steps should be easy. All you have to do are:

  1. Go to System Preferences > Bluetooth.
  2. Click Turn Off.
  3. Click Turn On.

3. Try to pair your Bluetooth device, again.

If your Bluetooth device has been paired with your Mac before, one way to repair it is to let your computer forget about it and start over again.

  1. Check all currently paired Bluetooth devices. Go to System Preferences > Bluetooth.
  2. Select the device that you is the problem.
  3. Click on the X.
  4. Get rid of it, by clicking.
  5. Pair the device, again.

4. Reboot your Mac.

When the first three solutions don’t work, you will have to reboot your Mac. It’s one of the easiest things to do when your Bluetooth doesn’t work on Mac OS X. Just go to Apple > Restart.

5. Get rid of potentially corrupted files.

At times, Bluetooth problems arise because certain files are corrupted because of system errors. Although it rarely occurs, one way to have it fixed is to get rid of corrupted files and allow Mac to generate new ones for you. Here is how you do it:

  1. Open Finder and hover over the Go.
  2. Click Go to Folder.
  3. A new window should pop up, prompting you to input a destination folder. Type in /Library/Preferences. Click it.
  4. Another window should open. Look for the file named apple.Bluetooth.plist. Right-click on the file. Click Move to Trash.
  5. Open Finder again and click on the Go.
  6. Select Go to Folder.
  7. Now, another window should pop up. Delete. Make sure there isn’t anything in the text field. Type in ~/Library/preferences/ByHost. Click the Go.
  8. A Finder window should open. Locate the file named apple.Bluetooth.xxxxxxxxxxxxxxxxxx. Right-click on the file. Click Move to Trash.
  9. Finally, restart your Mac. Your OS will automatically create new Bluetooth files once you enable or disable your Bluetooth.

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6. Reset the Bluetooth system of Mac.

If all else fails, we recommend resetting Mac’s Bluetooth system. Take note that resetting your Mac’s Bluetooth may mean forgetting about all other Bluetooth devices you have used. Hence, you need to reconfigure them once again. To reset Mac’s Bluetooth system, follow these steps below:

  1. Hold the Option and Shift keys on your keyboard. Click the Bluetooth.
  2. Release the Option and Shift keys once the Bluetooth menu appears.
  3. A drop-down menu will show up, but this will be different as it will show a few items that are hidden.
  4. Choose and then remove all devices.
  5. Reset the entire Bluetooth system.
  6. Hold the Option and Shift keys again. Click the Bluetooth
  7. Choose.
  8. Lastly, reset the Bluetooth Module.

7. Contact support.

If you think you’ve done everything you can do to repair the Bluetooth issue on your Mac, it’s high time that you contact Apple support. Your safest and quickest option is to schedule an appointment at an Apple Store and an Apple specialist should provide face-to-face support for your problem.

And if your Mac has been purchased recently, it should still be under warranty. Be sure to have the problem checked by Apple’s team. Depending on the cause of the issue, they could fix it for free. And if you are serious about getting the problem fixed, but your Mac is no longer covered, you can still take it to an Apple Store. However, Apple will charge you a fee.

While many people find their Mac devices reliable, issues like Bluetooth connectivity are very common. And since it’s a common feature that many use daily, challenges with it can lead to frustrations due to the inconvenience it causes, with that said, the habit should change now since you already know how to repair Bluetooth connectivity problems on your Mac.

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