Have you been using an Android device for years now and fond of surfing the web using Google Chrome? Then you’ve probably encountered the SSL connection error on Google Chrome.
Although it’s not a major problem, this error message is something each one of us users have to prepare for because it can attack any device, even the most recent Android models. But don’t worry because there are ways to fix SSL connection errors.
Before we teach you how to fix SSL connection errors on Android phones and other devices, allow us to give you a brief background on SSL certificates.
What Are SSL Certificates?
An SSL certificate is given by authorized bodies to authenticate and validate the identity of a certain website. It is responsible for encrypting all the communication between the web server and the user’s browser. Without SSL encryption, everything that a user does on a webpage will be out in the open and can be manipulated by third-party sites.
If a website has an SSL certificate, all the information revealed and communication done on a website are encrypted. They can only be decrypted by the website itself.
All things considered, visiting a website without an SSL certification is not a good idea.
Now, what if you get an SSL certificate error message on your Android device? Well, there are many reasons why you are getting the error message, such as problems with third-party applications, incorrect time settings, outdated browser versions, and cookies.
The good thing is you can always fix ERR_SSL_VERSION_INTERFERENCE Chrome errors by trying any of the solutions below:
Solution #1: Remove and Reinstall Your Anti-Malware Software.
There have been numerous reports from Chrome and Android users that certain anti-malware engines like Avast and Kaspersky are causing the ERR_SSL_VERSION_INTERFERENCE Android/Chrome error.
So to keep your security software from triggering the error, it is best that you update it to its most recent version. If t hat trick does not work, reinstalling the software can probably fix the problem.
Here’s how to uninstall your anti-malware software:
- Hover over the taskbar and locate the hidden icons.
- Find the icon of your current security software. Right-click on it and hit Exit.
- Open the Task Manager.
- Locate all the tasks related to your current anti-malware software. Shut them all by clicking on each one of the tasks and then hitting End Process.
- Next, go to Control Panel. Navigate to Programs > Uninstall a Program.
- Select your anti-malware software.
- Right-click on it and select Uninstall/Change.
- Your system will initiate the uninstall process. Just follow the on-screen instructions provided.
- Continue until you’re done.
Take note that some anti-malware software ha ve a specific set of removal instructions to follow. To be sure, refer to the website of the developer.
In case the removal or reinstallation of the anti-malware software does not fix the error, try the succeeding solutions.
Solution #2. Clear Browser Data and Cookies.
Clearing Chrome’s cookies and cache can sometimes fix the problem.
Here’s how to do it:
- Open Google Chrome.
- Navigate to Menu > Settings.
- Click on Advanced.
- Locate the Clear browsing data button and click it.
- Mark the Cached images and files and Cookies and other site data options.
- Press Clear data.
You have now cleared your browser data and cookies.
Solution #3: Disable Chrome’s Hardware Acceleration Feature.
Have you tried Chrome’s Hardware Acceleration feature? It may come in handy at times as it allows the browser to utilize the CPU to process all the tasks. However, this feature often causes the ERR_SSL_VERSION_INTERFERENCE error to occur, which is why some Chrome users prefer to disable it.
To disable the Hardware Acceleration feature of Chrome, follow these steps:
- Open Google Chrome.
- Go to Menu > Settings > Advanced.
- Click System and untick the Use hardware acceleration when available option.
Solution #4: Reset Chrome.
If disabling the Hardware Acceleration feature still does not work, try to reset Chrome.
- Open Google Chrome.
- Navigate to Menu > Settings > Advanced.
- Scroll down to Reset and clean up.
- Select Restore settings to their original defaults.
- Click Reset Settings.
Solution #5: Disable the HTTPs Scanner on Your Anti-Malware Software.
Disabling the HTTPs scanner on your anti-malware software is quite risky because it reduces your security levels while browsing the web. But if you insist on trying this solution, make sure you also disable TLS 1.3 to avoid security risks. Otherwise, skip this step and try other possible solutions.
To disable the HTTPs scanner on your anti-malware software, follow the instructions below:
- Open your anti-malware software.
- Go to Settings > Additional > Network.
- Scroll down to the Encrypted connections scanning option.
- Choose Do not scan encrypted connections.
Solution #6: Disable TLS 1.3.
Remember not to disable TLS 1.3 if you haven’t disabled the HTTPs scanner on your anti-malware software. You might be putting your security at risk if you forget this step.
To disable TLS 1.3, here are the steps to follow:
- Open Google Chrome.
- In the URL bar, paste this: chrome://flags/.
- Press Enter.
- In the search box that opens, type TLS.
- Select Disabled from the drop-down menu.
- Relaunch Google Chrome.
Solution #7: Keep All Your Apps and Programs Updated.
Lastly, make sure all your apps and programs are updated to the most recent versions, including your anti-malware and Chrome. With every patch or update released, certain bugs and security issues are fixed. Therefore, this might be the best solution to the ERR_SSL_VERSION_INTERFERENCE error.
While the developers of Chrome are working to provide a permanent fix to the ERR_SSL_VERSION_INTERFERENCE error, you can try any of the solutions we have listed above and then install Outbyte Android Care.
Though installing Outbyte Android Care may not fix the errors on Chrome, it can definitely improve your browsing experience. It scans all the apps on your Android device, including Google Chrome, and identifies those that are subject to intrusion.
Do you know other ways to fix the ERR_SSL_VERSION_INTERFERENCE error on Chrome? Let us know in the comments section.
A Computer Engineer by degree and a writer by profession, Cathy Trimidal writes for Software Tested and Outbyte. For years now, she has contributed articles focusing on the trends in IT, VPN, web apps, SEO, and digital marketing. Although she spends most of her days living in a virtual realm, she still finds time to satisfy her infinite list of interests.