Coming across a black screen on your Android phone is probably one of the most frustrating situations you may get yourself into. It could even get worse if you own an expensive device and cannot afford to get a new one at the moment.
But no matter the situation, know that you can always troubleshoot black screen issues on your Android device. Just take note that the solutions may vary depending on the reason why the Android device has a black screen.
So, here you go. Look through the solutions below and start solving your Android black screen problems.
1. Check If Your Screen Is Disconnected from the Cable.
Before you do anything on your Android device, be sure your display is properly connected. Check if the cable that connects the screen and the hardware is not worn out.
Believe it or not, your smartphone’s display is not really glued to your device. There is only a short cable that connects it to the hardware, but it’s hidden from plain sight. If you drop your Android device hard enough, there is a chance that the shock can cause the cable to pull out from the slot. Even worse, it can cause your display to shutter.
But again, you can’t see the cable. So, how can you tell if it’s disconnected? Well, there are two ways. First, you have to check if there is anything showing on your display while your device is booting. Second, you have to manually open your phone and inspect the hardware. For this method, you will need the help of an expert.
Obviously, the first method is easy. If anything is displayed on your screen while your device is booting, then the cable is not to blame. Another part of your Android device could have been damaged.
In the event that you don’t see anything, but you feel some sort of vibration or other hints that your device isn’t really dead, then you need to try the second method. You have to open your device and check if the cable is really to blame.
2. Try Charging Your Phone.
This solution may sound like a no-brainer, but many Android users choose to disregard it.
Due to moisture or some other external factors, an Android device may experience black screen problems. At first, everything will work fine. But in the long run, it will suddenly run out of battery. When you try to plug it into a power source, it will refuse to charge.
If this is the case, attempt to resolve your problem by giving your Android device a few days to rest. After which, try charging it again. You’ll be surprised that after a minute or two, your smartphone will come back to life, as if nothing really happened.
3. Fix the Software-Side of Things.
Whenever an Android device’s screen refuses to switch on, Android users will commonly associate it with hardware problems. But in truth, there is a likelihood that the operating system is at fault.
If your Android device passes the first boot stage, where the Android icon is displayed on your screen, but it goes black before going to the next boot phase, then try any of these steps:
Wipe the Cache Partition
Do not worry about wiping your cache partition. It should not cause any permanent problems on your device. This partition only contains data from previous updates, temporary files, and other stuff that you don’t really need.
Perform a Factory Reset
A factory reset will delete everything you have saved on your Android device’s internal storage. So, before you do this, make sure you have a backup of your files.
To perform a factory reset on your Android device, follow these instructions:
- Go to Settings.
- Select System.
- Navigate to the Advanced section.
- Click Reset Options.
- Choose Erase All Data.
- Go to Reset Phone.
- If prompted, enter your password or PIN.
- Confirm that you want to perform a factory reset by tapping Erase.
- Once your Android device has erased everything on your internal storage, restart it.
- Set up your device once again and restore all your backup data.
Install a New ROM
If a factory reset does not work, your last resort is to install a new Read-Only Memory (ROM). For this solution, we suggest that you seek help from experts because the process varies from one Android phone to another. But if you insist on doing it yourself, Google is your friend.
4. Boot into Safe Mode.
Still can’t fix your Android black screen problem? It is possible that your phone is bricked. This usually happens to devices that have been exposed to water or moisture. If not, the electronics could be the culprit as they do have a limited life span.
To solve problems with moisture and damaged electronics, here are some steps to take:
- Try to remove your SD card if you have installed on. Some Android users claimed to have fixed the problem by removing the SD card on their phones. It might work for you, too.
- If the battery is removable, remove and reinsert it.
- Boot your Android device into Safe mode. To do this, try referring to your device’s manual. The steps vary depending on the phone manufacturer and model. But generally, you will have to turn off your phone, press and hold the Power and Volume buttons, navigate through your options using the Volume keys, choose Wipe cache partition, and allow your device to reboot.
If you have already tried the steps above, but the problem still persists, then it could be an indication that an app is triggering stability issues. To troubleshoot faulty apps, disable or uninstall them one by one.
An Android black screen can be triggered or caused by hardware or software-related issues. Lucky for you, we have already scraped all the corners of the web for possible solutions that may work for you. Go through each one of them now. Hopefully, one of them will fix your problem.
Once your Android device is up and running again, we recommend that you install a reliable Android Care tool. This way, viruses and malware won’t stand a chance and cause your device to fail.
If you think we missed an important solution above or we got anything wrong, let us know! Comment on it below.