Windows 10 April 2018 Update is finally receiving the Cumulative Update KB4467702, bumping the OS to Windows 10 Build 17134.407. This cumulative update is something that Windows 10 users have been looking forward to as it comes with critical fixes to security vulnerabilities, including the following:
- Fixes for security issues with Microsoft Edge, Windows Scripting, Windows Graphics, Internet Explorer, Windows Media, Windows Kernel, Windows Server, Windows Wireless Networking, and Windows App Platform and Frameworks
- Fix to an issue with F12 on Microsoft Edge (not opening the Developer Tools)
- Protection against a vulnerability called Speculative Store Bypass, which is common among AMD-based computers
Although KB4467702 seems to generally install properly at this point, some Windows 10 users, particularly those using HP laptops, have reportedly experienced several issues.
Errors on HP Laptop with KB4467702 #1: Missing Operating System
Do you use an HP laptop or notebook PC? Have you downloaded the most recent Cumulative Update KB4467702? If your answer to both questions is a yes, then you might have encountered the “Missing Operating System” error message, which usually appears on a black display or screen.
This error message may pop up due to one or more of these reasons:
- The BIOS cannot detect the hard drive.
- The hard disk drive is physically damaged.
- The Windows Master Boot Record (MBR) is corrupted.
- The partition of the hard drive that contains the Windows Master Boot Record is inactive.
To resolve this problem, here are the steps to follow:
Test the hard drive.
- Connect the AC adapter to your laptop.
- Switch off your laptop by pressing and holding the Power button for five seconds.
- After that, switch on your laptop by pressing and holding the F10 key and the Power
- Once the BIOS Setup Utility appears on your screen, release the F10
- Use the arrow keys to navigate to the Tools
- Select Hard Drive Self-Test.
- Press the Enter key to begin the hard drive test. During the self-test, you will get an estimated test time. If the result fails, you need to contact your nearest HP service center for further instructions on how to get a replacement hard drive. If the result passes, your hard drive is working fine, so proceed to the next step.
- Press the Power button to restart your laptop. If the error message still shows, move to the next step.
Fix the Master Boot Record.
Commonly used by a laptop or PC to boot the Windows operating system, the Master Boot Record is embedded in the hard drive. If it becomes corrupt, your laptop likely won’t start. Don’t worry, though. Whenever you purchase an HP netbook or laptop, it usually comes with an Operating System Disk, which can be used to fix the Master Boot Record.
Follow these instructions to fix a damaged MBR:
- Insert the Windows Operating System Disc into the optical DVD or CD drive.
- Restart your laptop.
- Once your laptop starts up, you will be asked to Boot from CD. Just press the Enter
- You should be taken to the Windows Setup Here, press the R key to launch the Recovery Console.
- Type FIXMBR at the available field and then press Enter to continue.
- When asked if you wish to write a new MBC, press the Y key and then hit
- Restart your laptop.
Reinstall the operating system.
Windows 10 has a reset feature that allows you to repair your laptop by reinstalling the operating system. This feature is quite handy for recovery because it reinstalls the Windows 10 operating system while preserving your customization settings and personal data.
When reinstalling the operating system, you have two options. If Windows 10 is loading correctly, you can perform a Windows 10 system reset in Windows. If it doesn’t start up properly, you can perform a Windows system reset through Windows Recovery Environment.
Seek help from experts at HP service centers.
If you already did steps 1, 2, and 3 but the error still shows, you have to visit the nearest HP service center for further assistance.
Errors on HP Laptop with KB4467702 #2: HP Laptop Blocked on Windows Repair Screen
This is a common problem among HP laptops that have downloaded the recent KB4467702 update.
The primary culprit is flea power, which is the residual static electricity that remains on the laptop or computer after it has been switched off and after the battery has been removed.
To fix the problem, drain the flea power by following the instructions below:
- Disconnect the adapter and battery.
- Long-press the Power button for about 30 seconds.
- The flea power should be all cleared now.
Some Handy Tips
Cumulative Updates are necessary for Windows 10 devices because the recent updates come not only with new features and improvements by Microsoft, but also fixes to bugs and issues in previous update releases. That is why we strongly recommend installing any Cumulative Update as soon as there is one available for your device.
For a better laptop usage experience, you might also want to install Outbyte PC Repair. This tool is designed to scan your system for any junk or unwanted files that may be causing the errors. It also tweaks your system settings to ensure all operations and processes work at a faster pace. Download Outbyte PC Repair now and your HP laptop will thank you for it.
Do you know other HP laptop errors that occur after acquiring the recent Cumulative Update KB4467702? Let us know in the comments section below.